Self-catering cottage in Deal, Kent

I recently stayed at Walmer Cottage in Deal, Kent and I wrote this post about it. If you don’t want to click on the link – in summary it was just not clean. Not filthy, filthy, but certainly not clean enough to be offered out to rent to the public.

I’ve been trying to get in touch with the owner to discuss a refund for half the week – I’m not asking for all of my money returned, but as I felt I couldn’t stay longer than a couple of nights I want the unused portion of the week refunded. As you might have expected her customer service skills are as good as her attention to detail on the cleanliness of the place.

Based on that, I therefore think that it’s fair that I should warn as many people as possible about this. Please do repost, retweet, mention in Facebook etc. I’d quite like it if we can make sure that people searching for accommodation online find these posts before the cottage’s own website.

She also runs (or works) here – http://www.keatfarm.co.uk/parks/hawthorn-farm-holiday-park/ – so I’m not sure I’d trust that either.

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2 Comments

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2 responses to “Self-catering cottage in Deal, Kent

  1. Have you put a review on TripAdvisor? If not, I would do that. Probably more powerful than either blog post.

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